Privacy Policy

Your privacy is important to Juggle, Inc. (“Juggle”). This Juggle Privacy Policy (“Privacy Policy”) describes how Juggle may collect, use, store, disclose, and process your personal information, through your access to or use of Juggle products and services, including but not limited to https://letsjuggle.ai, https://letsjuggle.com, and related websites, mobile and web software applications, and other offerings (collectively, the “Services”). By using these Services, you signify your acceptance of this Privacy Policy.

Privacy Policy Applicability

This Privacy Policy applies when you access the Services or share information with Juggle, as indicated below. By using the Services, you consent to this Privacy Policy, which may be updated by us at any time. If you do not consent to this Privacy Policy for any reason, please do not use the Services or share your information with us. Please note that this Privacy Policy applies only to the Services, and not to any other third party website linked to or from it, or any third party website in which Juggle content or functionality is embedded. We do not control the privacy policies or practices of others.

Information We Collect from You

In general, we receive and collect all information you provide via the Services, including through website input fields, phone, email (including email campaigns), web chat, or in other such ways. This includes personal information that can identify or relates to you, including but not limited to:

• Contact, Profile and Account Information: your account and profile details, including first and last name, telephone number, postal address, birthday, job title, company, website, pictures and email addresses.
• Your People and Your Notes: the contacts you add or import (names, channels, birthdays, key dates), the groups you organize them into, the interactions you log, and the notes you keep — this is the heart of the product, and it is treated as yours.
• Device Information: data from which your device can be identified, including device type, IP address and browser type.
• Transaction Information: data about purchases from Juggle. Payments are processed by Stripe; Juggle never stores your card numbers.
• Usage Data: data about your activity on and use of the Services, including product interaction, crash data, performance and other diagnostic data, and other usage data.
• Location Information: coarse and precise location only to support certain location services, or where you agree to region-specific services.
• Other Information You Provide to Us: details such as the content of your communications with Juggle and other users, including interactions with customer support and contacts through social media.

You have the choice on what information to share and the services you want to engage. You can choose not to provide information to us, but in general some information about you is required in order for you to access certain functionality of the Services, such as those mentioned above or for tracking your preferences, subscribing to a newsletter, or initiating other such actions.

Interaction History

Juggle stores the interaction history you create in the app — the connections you log yourself and any history you import (for example, from a spreadsheet, a contacts file, or an archive of your original Juggle account). This includes the time of the interaction, the people involved, and related notes. We use this information to show when you last connected with your people, surface who is due for a touch, and keep your history in sync across your devices. The current web application does not read your phone’s SMS messages or call logs.

Information We Collect From Other Sources

We also may periodically obtain information about you from affiliated entities, partners, other users, other independent third-party sources, and other lawful sources and will add it to our database of information.

• Individuals and Other Users: we may collect data about you from other individuals and users of the Services, including if an individual or user has sent you an invite to join the Services, shared content with you, or entered, synced or uploaded data about you on or to the Services.
• Your Interaction with Third Parties: we may receive information about your interaction with advertisements on third party websites, including updated postal addresses and demographic information.
• Your Employer: if you are accessing the Services on behalf of your employer, we may receive data about you from such employer in order to validate your identity or create or verify your account on the Services.

We may use cookies, log files, web beacons, device identifiers, and similar technologies, including those from third-party service providers and other cloud-based tools, to automatically collect your preferences, performance data, and information about your web usage when you visit the Services. For example, we may collect your IP address, device and Internet service provider information, web browser details and the address of any referring website. The Services are not designed to recognize or respond to “do not track” signals received from browsers. You can control the information collected by such technologies or be alerted when cookies are sent by adjusting the settings on your Internet browser or devices, but such adjustments may affect or disable certain functionality of the Services.

How We Use Your Information

We process your personal information with your consent or as needed to provide you Services. We may also use your personal information to comply with legal obligations, operate our business, protect the vital interests of you, our customers, or the public, or for other legitimate interests of Juggle as described in this Privacy Policy. More specifically, we may use your personal information to:

• Optimize and improve the Services — we continually try to improve the Services based on the information and feedback we receive from you, including by optimizing the content on the Services or for internal auditing or data analysis.
• Personalize the user experience — we may use your information to measure engagement with the Services, and to understand how you and our other users interact with and use the Services and other resources we provide.
• Improve customer service — your information helps us to more effectively develop the Services and respond to your support needs.
• Process transactions — we may use the information you provide about yourself to fulfill your requests and product orders. We do not share this information with outside parties except to the extent necessary to provide the Services, fulfill orders, and related activities.
• Send periodic communications — the contact information you provide through our contact forms or through your own registration on the Services will be used to send information and updates pertaining to the Services. It may also be used to respond to your inquiries or other requests. If you opt in to our mailing list, you may receive emails that include Juggle news, updates, related product offerings and service information, and marketing material. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via the contact information below.

AI Features

The Services include an AI coach that drafts suggestions and messages for you using the data you provide — your contacts, interaction history, notes, and interests. The coach’s output is a suggestion only: nothing is ever sent on your behalf, and you always review and send (or discard) any drafted message yourself.

To provide these features, content you provide may be processed by third-party AI service providers (for example, Anthropic) acting as service providers / processors on Juggle’s behalf, solely to provide the feature to you and subject to confidentiality and use restrictions. Juggle does not use your content to train AI models, and does not permit its AI service providers to use your content to train their models.

How We Share Your Information

We share your information with our partners, service providers, contractors, agents and third party vendors as needed to fulfill Services. Please note that our partners may contact you as necessary to obtain additional information about you, facilitate any use of the Services, fulfill orders, or respond to a request you submit.

Third-party vendors who provide products, services or functions on our behalf may include payment processors (Stripe), cloud infrastructure and database providers (such as Supabase), AI service providers (such as Anthropic), business analytics companies, customer service vendors, communications service vendors, and security vendors. Third-party vendors have access to and may collect personal information only as needed to perform their functions, may only use personal information consistent with this Privacy Policy and other appropriate confidentiality and security measures, and are not permitted to share or use the information for any other purpose.

We also may share your information:

• In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
• When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, interests, or safety of our company or the Services, our customers, or others; or in connection with our Terms of Service and other agreements.
• In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Other than as set out above, we will attempt to notify you when your personal information will be shared with third parties.

Personal Information You Post in Public Areas. When you post information to your Juggle profile or post a message in a Juggle social media page, review or customer feedback, the information you post may be accessible to other users of the Services and the public. If you post personal information anywhere on the Services that is accessible to other users or the public, you are advised that such personal information can be read, collected, used, or disseminated by others and could be used to send you unsolicited information or for other purposes. Accordingly, you assume full responsibility for posting such information and agree that Juggle is not responsible in any way for personal information you choose to post in these public areas.

Aggregated Information. We may publish, share, distribute, or disclose personal information that has been aggregated with information from other users or otherwise de-identified in a manner that does not allow such data about you to be separated from the aggregate data and identified as originating from you, to third parties, including Juggle partners and sponsors. Such information may help Juggle identify and analyze demographic and usage trends and report to third parties how many people saw, visited, or clicked on certain content or areas of the Services. We may also use such data for research purposes.

How We Store and Secure Your Information

Your account data is stored using reputable cloud infrastructure providers, including Supabase, in the United States. Personal information collected by Juggle may be stored and processed in your region, in the United States, and in any other country where Juggle or its affiliates, subsidiaries, or service providers operate facilities. Juggle will retain your information as long as necessary for the purposes outlined in this Privacy Policy and for a commercially reasonable time thereafter for backup, archival, fraud prevention or detection or audit purposes, or as otherwise required by law.

Juggle takes technological and organizational measures to protect your personal information against loss, theft, and unauthorized access, use, disclosure or modification. For example:

• we transmit data over secured communication channels using TLS;
• all personal information is stored encrypted by Juggle and trusted third party providers;
• all systems used to provide services are secured using industry best practices;
• all Services usage is restricted on a per-user basis on the principle of least privilege.

We rely on our third party partners’ security programs to protect personal information while stored in their respective controlled facilities. Juggle complies with applicable data protection laws, including applicable security breach notification requirements.

Data Retention and Account Deletion

We will retain your personal information for a period of time consistent with the original purpose of collection or as long as necessary to comply with our legal obligations, maintain accurate accounting, financial and other operational records, resolve disputes, and enforce our agreements. We determine the appropriate retention period for personal information on the basis of the amount, nature, and sensitivity of the personal information being processed, the potential risk of harm from unauthorized use or disclosure of the personal information, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation). After expiration of the applicable retention periods, your personal information will be deleted.

You can delete your data at any time using the app’s “Start over” option, and you can request deletion of your account and associated personal information by contacting john@letsjuggle.com. Following deletion, residual copies may persist for a limited time in backups maintained for disaster-recovery purposes.

Accessing and Updating Your Information

To the extent provided by the law of your jurisdiction, you may (i) have the right to access certain personal information we maintain about you and request details about how we process it, (ii) request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes, (iii) request that we update or correct inaccuracies in that information, (iv) object to our use of your personal information, (v) ask us to block or delete your personal information from our database, and (vi) request to download the information you have shared on the Services. You may make these requests and any other inquiries about this Privacy Policy by emailing john@letsjuggle.com. Any such requests are subject to the protection of other individuals’ rights and applicable law. Additionally, to help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information. To the extent permitted by applicable law, a charge may apply before we provide you with a copy of any of your personal information that we maintain.

Additional Privacy Information

Data Transfer. Our databases are currently located in the United States. Juggle makes no claim that its Services are appropriate or lawful for use or access outside the United States. If you access the Services from outside the United States, you are consenting to the transfer of your personal information from your location to the United States. You are solely responsible for complying with all local laws, rules and regulations regarding online conduct and access to the Services. By sending us your information, you further consent to its storage within the United States.

Collection of Data from Children. The Services are not directed to children, and you may not use the Services or provide any personal information to Juggle if you are under the age of 13 or if you are not old enough to consent to the processing of your personal information in your country.

Your California Privacy Rights. California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please e-mail us or write to us at the addresses below.

How to Contact Us. You can e-mail us at john@letsjuggle.com. Depending on where you are located, you may also have a right to complain to your local data protection regulator.

Juggle, Inc. · 709 N. FM 1187, Suite 800 #20, Aledo, TX 76008